The following questions invite you to gauge your current conversational style by considering your behaviour in the different types of conversations you have at work e.g. with colleagues, customers, suppliers and other stakeholders.
As you respond, think about how you typically operate. This may vary in different contexts but choose the option that best represents your natural preference. To get the most value from your personalised report, please answer each question as honestly as possible. Your responses are completely anonymous and cannot be traced back to you.
Once you have answered all questions, please click ‘CALCULATE SCORES’.
On the next page, you’ll see how you’ve scored across each of The Five Conversational SuperSkills™. These scores are based entirely on your responses and are designed to help you reflect. By further developing your skills in each of these areas, you can dramatically increase your conversational impact.
The ability to have honest, learning conversations underpins all aspects of our People Manager Qualities. But truly meaningful conversations can be surprisingly rare and complex: emotions, ego, poor listening, lack of psychological safety, all shape the things we choose to say or leave unsaid, and how we’re perceived, both professionally and personally. Conversations make or break our ability to build authentic, trusting relationships with colleagues and other stakeholders.
Build authentic, trusting relationships with all stakeholders
Boost engagement and team performance
Create a culture of feedback and inclusivity
Spark meaningful, transformative change
Great conversations are based on a set of skills and attitudes that can be learned and strengthened. This report doesn’t label you as “good” or “bad” at conversations. Instead, it helps you become more aware of your conversational habits so you can lead.
Giving someone your full attention in a conversation
Noticing and managing your own reactions
Understanding not just what’s said, but what’s truly meant
Speaking with honesty and respect, even when it’s difficult
Guiding a conversation with purpose from beginning to end
(0 - 5) You are not naturally competent in this Element and need to pay attention to how you can get better at it
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
(6 - 10) You are reasonably competent in this Element, but there is scope to be even better
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
(11 - 15) You naturally use this Element well. Consider how you can make the most of this strength
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
This report will be a valuable resource as you continue your development and build your skills and confidence, so please make sure to save a copy before moving on.